Stay conditions

  • Mandatory municipal accommodations tax: € 2.50 (not included in the room fee)
  • The rooms are available from 14:00 on the day of arrival to 10:00 on the day of departure
  • Check-in after 22:00 only if agreed upon in writing
  • Uneaten meals are not reimbursed and can only be replaced by the “basket”
  • Small pets are allowed upon request (for a fee from € 6-14 per day). They are not permitted during the winter. They are not permitted in the common areas
  • There is a “short stay” surcharge
  • Your reservation will be confirmed by us following payment of the deposit
  • As a penalty, the deposit will not be refunded in case of cancellation (Art. 1358 and 1386 of the Italian Civil Code)
  • Booking conditions and cancellation penalties may change for special events or manifestations

Cancellation penalties

  • 20-30 days before arrival: 50% of the total cost of the booked stay
  • 4-19 days before arrival: 70% of the total cost of the booked stay
  • 3 days before arrival or no-show: 90% of the total cost of the booked stay
  • In the event of a delayed arrival and/or early departure (check-out by 10:00), 90% of the cost of the day(s) booked but not used will be charged
  • The fee does not change in the event of partial occupation of the room


As long as the state of medical emergency, declared by the Italian State, persists, it is possible to cancel the reservation up to 30 days before arrival, without penalties, regardless of the reasons.

Should the local or national authorities issue, on the day of expected arrival or in the 3 previous days, provisions that limit free movement or hotel business, for reasons related to covid-19, the reservation can be canceled without costs and penalties; the deposit paid will be returned, minus the cancellation costs.

It is strongly recommended to take out travel insurance. The major insurance companies have extended coverage to a series of situations related to covid-19

Check-in is only possible if the body temperature does not exceed 37.5 °. Some companies cover cancellation costs resulting from such a situation.

 

Reservation and deposit

  • Your booking is confirmed after receipt of a confirmatory deposit and after receiving our written confirmation
  • In case of cancellation the confirmatory deposit will not be refunded for any reason, including snow or weather conditions
  • We accept deposit payment by post transfer, bank transfer, click to pay or credit card (VISA, CartaSì, MasterCard, EuroCard)
  • Bank details for deposit transfers:
    CASSA RURALE DELLA VAL BADIA 
    IBAN IT 42 X 08010 58340 000300022705
    SWIFT RZSBIT21008
  • In order to avoid any costs in case of cancellation, we recommend purchasing travel cancellation insurance. We recommend the insurance Europäische Reiseversicherung or contact your own insurance company

Check-in and Check-out

  • Check-in between 14:00 and 22:00. After 22:00, only if agreed upon in writing with Management. The reception desk closes at 22:30.
  • Check out by 10:00. Thank you for your understanding and cooperation.

Payments

  • We accept payments in cash within the legal limit, by cheque, credit card (VISA, Maestro, CartaSì, MasterCard, EuroCard) or cash card.

Free services

  • Outdoor car parking (cannot be reserved)
  • Wellness area
  • Panoramic pool
  • Wi-Fi connection
  • Ski/Bike - Room
  • Skipass pick-up service

Paid services

  • Garage parking
  • Wellness treatments and massages
  • Solarium and Infrared booth

Internal Regulations

  • Smoking is forbidden in all the rooms and throughout the entire hotel
  • Unfortunately, pets are not allowed during the winter and in the high season