Stay conditions
- Mandatory municipal accommodations tax: € 2.50 (not included in the room fee)
- The rooms are available from 14:00 on the day of arrival to 10:00 on the day of departure
- Check-in after 22:00 only if agreed upon in writing
- Uneaten meals are not reimbursed and can only be replaced by the “basket”
- Small pets are allowed upon request (for a fee from € 6-14 per day). They are not permitted during the winter. They are not permitted in the common areas
- There is a “short stay” surcharge
- Your reservation will be confirmed by us following payment of the deposit
- As a penalty, the deposit will not be refunded in case of cancellation (Art. 1358 and 1386 of the Italian Civil Code)
- Pets are allowed only during the summer season in certain rooms of the category Comfort. And only if writen confirm.
- Booking conditions and cancellation penalties may change for special events or manifestations
Cancellation penalties
- 20-30 days before arrival: 50% of the total cost of the booked stay
- 4-19 days before arrival: 70% of the total cost of the booked stay
- 3 days before arrival or no-show: 90% of the total cost of the booked stay
- In the event of a delayed arrival and/or early departure (check-out by 10:00), 90% of the cost of the day(s) booked but not used will be charged
- The fee does not change in the event of partial occupation of the room
Should the local or national authorities issue, on the day of expected arrival or in the 3 previous days, provisions that limit free movement or hotel business, for reasons related to covid-19, the reservation can be canceled without costs and penalties; the deposit paid will be returned, minus the cancellation costs.
It is strongly recommended to take out travel insurance. The major insurance companies have extended coverage to a series of situations related to covid-19
Check-in is only possible if the body temperature does not exceed 37.5 °. Some companies cover cancellation costs resulting from such a situation.
Reservation and deposit
- Your booking is confirmed after receipt of a confirmatory deposit and after receiving our written confirmation
- In case of cancellation the confirmatory deposit will not be refunded for any reason, including snow or weather conditions
- We accept deposit payment by post transfer, bank transfer, click to pay or credit card (VISA, CartaSì, MasterCard, EuroCard)
- Bank details for deposit transfers:
CASSA RURALE DELLA VAL BADIA
IBAN IT 42 X 08010 58340 000300022705
SWIFT RZSBIT21008
- In order to avoid any costs in case of cancellation, we recommend purchasing travel cancellation insurance. We recommend the insurance Europäische Reiseversicherung or contact your own insurance company
Check-in and Check-out
- Check-in between 14:00 and 22:00. After 22:00, only if agreed upon in writing with Management. The reception desk closes at 22:30.
- Check out by 10:00. Thank you for your understanding and cooperation.
Payments
- We accept payments in cash within the legal limit, by cheque, credit card (VISA, Maestro, CartaSì, MasterCard, EuroCard) or cash card.
Free services
- Outdoor car parking (cannot be reserved)
- Wellness area
- Panoramic pool
- Wi-Fi connection
- Ski/Bike - Room
- Skipass pick-up service
Paid services
- Garage parking
- Wellness treatments and massages
- Solarium and Infrared booth
Internal Regulations
- Smoking is forbidden in all the rooms and throughout the entire hotel
- Unfortunately, pets are not allowed during the winter and in the high season
